Property Management With Dougmal

An excellent real estate property management team will save you time, and take the hassle out of owning and leasing an investment property. Service levels will vary from agency to agency, so look around and find out the agencies' approach to property management and customer service.

Only the best property management professionals are with Dougmal Real Estate. Our property management team pride themselves on delivering exceptional service to Landlords and their Tenants.

Exceptional customer service

At Dougmal we understand the importance of regular communication with you as to the status of your investment property. We have processes in place to regularly report to you on the physical and financial aspects of your tenancy, as well as the tenants themselves. We deliver exceptional Customer Service at all times, keeping everything running smoothly.

Rent collection

Collecting your rental income on-time every month is our priority. Rental arrears are checked daily and pursued.

Property condition report and ongoing inspection reports

At Dougmal we go to great lengths to do a comprehensive property condition report before the commencement of tenancy. This report ensures that at the end of the lease term the bond due is finalised with minimum fuss.

Throughout the tenancy, regular inspections ensure that the tenant is maintaining your property to the agreed standard. From these inspections, we will notify you in writing of any maintenance that may be required on your investment property.

Monitoring your capital return

Rental reviews are regularly conducted and adjusted, to ensure your investment income is maximised.

Intensive screening and background checking of tenants

We interview prospective tenants for your property and check that they don't have a bad rental history with TICA (Tenancy Information Centre Association). We then verify their employment, financial position and contact personal referees. Photo identification is also checked.

Repairs procedure

It's our policy to immediately contact our landlords with repairs issues, unless in an emergency situation where we will organise an urgent repair.

Advertising for tenants

At Dougmal we understand the financial pressure of a vacant investment property. We will actively strive to rent your property for the highest possible price, in the shortest possible time. So how do we do this?

1. Your property will immediately be featured for rent on our websites www.dougmal.com.au and www.eac.net.au.
2. Your property will be featured in the Dougmal agency window.
3. 'Attention-getting' signage will be placed outside your property, letting others know that the property is available for lease.
4. When your property is listed with Dougmal, you'll receive greater market coverage through our network of 10 offices throughout the Illawarra and Campbelltown regions. All our offices will work together to direct potential tenants to your property.

The Dougmal Property Management Team

Our Dougmal Property Management team is the best in the industry. The team attends regular training to update skills, keeping them abreast of industry legislation changes and market trends.

When you employ Dougmal as your Property Manager, you'll enter into an agreement which will cover costs and your property's management details. Once agreed, you can be confident that we'll deliver on the agreement to your satisfaction.

What our landlords and tenants think of our services...